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Preparing the Workplace

Preparing the Workplace

Culturally inclusive work environments foster innovation and create dedicated employees. Learn how to develop policies that recognize, celebrate and acknowledge the workforce benefits of diversity.

Follow step-by-step guides on training managers, supervisors and workers to become more culturally competent. Discover easy ways to encourage cultural exchanges.

Boost the productivity and loyalty of new immigrants by helping them learn English and connecting them to training opportunities. And find out how measuring diversity helps to maintain a thriving multicultural workforce.

Area of Preparation Step One Step Two Step Three Step Four
Developing Policies on Cultural Diversity and Anti-racism Understand Human Rights and Employment Equity Regulations

Understand Human Rights and Employment Equity Regulations

Review and Evaluate Current Cultural Diversity and Anti-racism Policies

Review and Evaluate Current Cultural Diversity and Anti-racism Policies

Understand Common Issues

Understand Common Issues

Develop Policies

Develop Policies

  • Employee Diversity Policy at TD Financial Group - Click here
  • Religious Accommodation Checklists - Click here
  • Sample Policy - Code of Conduct and Ethics
  • Globe Deiversity and Inclusion Benchmarks - Click here (page 11) 
  • The Case Against Racial - Colorblindness in the Workplace  - Click here
  • Success stories – By ALLIES - Click here
  • Employer Practices for Attracting, Retaining and Integrating Skilled Immigrants: An Analysis of Canada’s Leading Employers, 2011 – ALLIES  - Click here
  • Tips on making new Canadians feel welcome at every stage - Click here (page 25) 
Providing Training for Managers, Supervisors and Workers Understand and Identify Training Needs

Understand and Identify Training Needs

Identify Training Approaches

Identify Training Approaches

  • The results are in: Mentoring improves employment outcomes for skilled immigrants (2013) - Click here
  • A Full Complement of Learning Opportunities (page 47), and Nine Steps to Effective Diversity Training (page 64) - Click here
  • Facing Racism in a Diverse Nation - A six-session discussion guide to help all kinds of people take part in meaningful dialogue to examine gas among racial and ethnic groups. - Downloadable Guide
  • How to Start a Resource Group - Click here 
  • Foreign Credentials and Skills Assessment for the Construction Industry (2009) 
  • Essential Skills and Information for Newcomers - Click here
  • Best Practice: 3M Uses Language Game to Build Cultural Competence - Click here
Access Training Resources / Materials

Access Training Resources / Materials

Enhance Mentoring Programs

Enhance Mentoriong Programs 

  • Metro Morning: 90 Days Crucial - interview
  • Do It Yourself (DIY) Mentoring Program Toolkit - Sample forms - Click here (page 10-26)
  • Mentoring for Skilled Immigrants Toolkit - Click here 
  • Mentoring Pointers - Click here 
  • Success Stories – Mentoring: By mentoring newcomers, leaders prepare for Toronto’s diverse workplace  - Click here
Identifying and Sharing Information About Cultural Diversity Within Your Organization Understand Common Cultural Differences

Understand Common Cultural Differences

Help Immigrant Employees to Understand Canadian Culture

Help Immigrant Employees to Understand Canadian Culture

Understand Other Cultures and Learn About the Home Countries of Your Staff

Understand Other Cultures and Learn About the Home Countries of Your Staff

Promoting Your Organization's Commitment to Cultural Diversity Create a Welcoming and Inclusive Environment (maps, weekly quotes, etc.)

Create a Welcoming and Inclusive Environment (maps, weekly quotes, etc.)

Enhance Understanding the Cultural Diversity in the Workplace (discussions, events, etc.)

Enhance Understanding the Cultural Diversity in the Workplace (discussions, events, etc.)

  • Cultural Transitions - What Works: Career-Building Strategies for People from Diverse Groups - Click here (page 3) 
  • Best Practice: 3M Uses Language Game to Build Cultural Competence - Click here 
  • The Chief Diversity Officer Today: Inclusion Gets Down to Business - Click here
  • Cultural Diversity Discussion - Click here
  • First Peoples: A Guide for Newcomers - Click here This guide provides information about the rich culture, diverse history, and experiences of Canada’s First Peoples designed to build greater understanding between non-Aboriginal and Aboriginal communities. 
Set Up a Two Way (up to bottom and bottom to up) Diversity System (gain support from top management, identify champions, etc.)

Set Up a Two Way (up to bottom and bottom to up) Diversity System (gain support from top management, identify champions, etc.)

Developing/Upgrading Skills Assess Language Skills and Provide Access to Language Training

Assess Language Skills and Provide Access to Language Training

  • Canadian Language Benchmarks for Study and Work - Understanding the language proficiency levels required to work and study in Canada - Click here 
  • Canadian Language Benchmarks Online Self-Assessment (CLB-OSA) - Click here 
  • Can Do Statements - The Can Do Statements are based on the Canadian Language Benchmarks (CLB). They describe what learners can do at benchmarks 1 to 12 in the skills of Listening, Speaking, Reading and Writing. 
  • Occupational Benchmarking Research: Benchmarking the English Language Demands of the Nursing Profession - Click here   
  • Improve English - Tips 
  • A Guide for Trades & Professional Organizations - Developing an Occupation-Specific Language Assessment Tool Using the Canadian Language Benchmarks
  • A Guide for Trades & Professional Organizations: Developing an Occupation-Specific Language Assessment Tool Using the Canadian Language Benchmarks 
  • Prior Learning Assessment and Recognition (PLAR) - Click here 
  • Provides In-house English training or Subsidizes the cost of English language courses for new Canadians (practice of Best Employers to New Canadians)
Assess Soft Skills and Provide Access to Skill Development Training

Assess Soft Skills and Provide Access to Skill Development Training

Assess Technical Skills and Provide Access to Skills Upgrading

Assess Technical Skills and Provide Access to Skills Upgrading

  • In-house professional mentoring programs or information buddy programs
  • Provide financial support for immigrants career development
  • Guide to Terminology Usage in the Field of Credentials Recognition and Mobility in English in Canada - Click here
  • Technology Registrations Canada (TRC): help qualified individuals become certified and registered as career professionals in Canada. - Click here 
Assess Networking Skills and Provide Opportunities for Enhancing Networking Skills

Assess Networking Skills and Provide Opportunities for Enhancing Networking Skills

  • ASTTBC ITP Mentorship Program: ASTTBC is taking a lead role in supporting and assisting ITPs in applied science & engineering technology to secure fair and equitable assessment of credentials, to achieve appropriate professional registration, to transition to employment in their chosen field and to settle into the BC community.- Click here
  • Internationally Trained Professionals  of BC - Click here 
  • “Keys to Success” for the Integration-and-Learning Approach - Click here (page 17) 
  • Work Place Mentoring (page 30 – 31) - Click here
  • Mentoring boosts salary, emploment of immigrants - Click here 
  • Audio - Mentoring - Why Corporations Are Onboard
Career Planning and Advancement Understand ITWs Better

Understand ITWs Better 

  • Burnaby Workplace Ambassadors Profiles - Best and promising practices learned from the delivery of the Burnaby Workplace Ambassadors’ Project. - Click here
  • My experience as an internationally educated professional - Click here
  • Immigrants’ Stories at Workplace - Click here
  • Untold Stories: History of Immigrants in Vancouver - Videos
Recognize International Credentials

Recognize International Credentials

Developing Leadership Skills

Developing Leadership Skills

Keep Cultural Diversity Intact Measuring Diversity

Measuring Diversity

  • Toolkit: Implementing or Improving Diversity Measures (2013) - Click here (page 20)
  • Use Metrics to Drive Change (page 16) - Click here
  • Canadian Leadership Diversity Index (2012) - Click here
  • Is Your Organization’s Succession Planning Process Transparent? (page 39) and Is Your Promotion Process on Track? (page 50) - Click here
  • Diversity Briefing: Question for Directors to Ask - Click here (page 5-9)
  • Publish progress updates on their various diversity projects and goals in their corporate E-newsletter Recognize employees who promote Inclusiveness in the workplace through a diversity peer recognition award
  • Promising Practice: Self-Declaration Form asks Manitoba Hydro Employees to Disclose Immigrant Status  
  • Survey: ROI on diversity lacking - Click here 
  • Sample: 2012 RBC Diversity and Inclusion Progress Report - Click here 
  • Sample: RBC 2012 Employment Equity Report - Click here
Celebrating Diversity

Celebrating Diversity